Returned products must be in new, unused and in unworn condition with all the original packaging and garment tags still attached. We do not accept any items with indication that it was used. In such cases the item(s) will be returned to the purchaser and no refund will be issued. For faulty or late returns past the 14 day return period please contact us on firstname.lastname@example.org
All items, including sale items, can be returned for a full refund for up to 14 days after receipt of the goods. Shipping costs are excluded. To return goods please fill in the return form enclosed with your goods. Take your parcel to your nearest post office. Goods are returned to The House of Cashmere at your own expense and risk. We recommend that you send the returns by recorded delivery for proof of postage.Please note items bought as presents can only be refunded to the original cardholder.